The privacy of all individuals who visit our website is of paramount importance to us. Our privacy policy outlines the type of information we may collect and ways in which we may use that information. 

Collection of information

Activate Physiotherapy collects personal information about you in a variety of ways when you visit our website, use of our online system, or deal with us by email or on the phone. Please do not submit it to us if you do not want your personal data to be collected. We may store and process the submitted information to more fully understand your needs and how we can improve our services. We may also use that information to contact you.

Cookies

When you view our website, it may store some information on your computer in the form of a Cookie or similar file. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.

Use of information

The personal information we collect is used to provide you with services you request and to operate our business efficiently. We use it for identification, authentication, service improvement, research, and also for contacting you when necessary.

We may use your personal information to advise you of new or updated products or services or special offers or promotions that you may be interested in. You can contact us at any time to let us know that you do not want us to use your information for this purpose.

If you do not provide personal information to us we may not be able to provide our services or services most suited to your needs.

Information sharing

We may disclose personal information when we believe it violates our Terms of Service, when it is required to assist with a lawful investigation or comply with the law, if we believe disclosure is necessary to protect our rights, or if some or all of the assets and operations of our business are or may be transferred to another party.

We will not sell, rent or share your personal information with third parties in any way without your consent unless we are entitled by law to do so.

Storage and protection

We may hold your personal information in electronic databases.. We take all reasonable steps to keep any personal information we hold about you secure. We restrict access to personal information to our employees.

Access and correction

You can request access to personal information we hold about you. We will provide this except in the limited circumstances in which we are permitted not to.

You may request that we correct personal information we hold about you that is inaccurate or out-of-date. If you request that we delete your personal information, we will take all reasonable steps to do so unless we need to keep it for legal, auditing or internal business purposes.

Changes to this policy

We may review and amend this Privacy Policy from time to time. We will post updated versions of the Privacy Policy on our website.

Questions or complaints

You can contact us at fixme@activatephysiotherapy.co.uk

If you have any questions about this Privacy Policy or the way that we handle your personal information, please let us know.

If you have a complaint about how your personal information has been handled, please let us know us immediately. We take your privacy seriously and we will respond to your complaint as soon as we can.